Industries



KCA continually provides creditors in a wide array of industries with outstanding recovery results. In order to maximize recoveries we dedicate collector groups to specific industries and even further by client. The following are some of the major industries that we represent:



Our years of experience in the healthcare industry has equipped us with the necessary skills to assist you with: early out programs self pay accounts (in patient and out patient) managed care, commercial insurance, denied insurance, third party liability claims, and workers¹ compensation claims. With your collaboration we can assist you in customizing a patient accounts receivable management program to suit your needs.


Retailers continually look to KCA for recovery solutions. To accommodate your needs, our retail collection representatives are divided into two main sections: check recovery and private label charge card recovery. KCA offers retailers early out programs, regular contingency collections, nationwide litigation and account purchasing programs.


Often clients in this industry have found that the cost of maintaining active portfolios internally is a burden that their budgets are unable to handle. The sheer volume of active accounts, not to mention delinquent accounts is so enormous, that outsourcing has become a more feasible solution. KCA is prepared to work with you to, manage active portfolios, conduct early out programs, traditional contingency collection on disconnects, and nationwide litigation on those accounts that refuse to pay voluntarily.


Serving cellular carriers, local and long distance providers, resellers, and internet service providers, KCA is a leader in the telecommunications collection industry. We are sensitive to your regulatory concerns, highly competitive market, and customer retention issues. Our staff of experienced telecom collectors is prepared to serve you.


Our collectors dedicated to clients in this industry are experienced in: direct and indirect loans (personal, equity, auto, tuition), revolving lines of credit, financing of soft and hard goods and credit cards. We are accustomed to the average account balances and are trained to cure accounts by accepting the maximum partial payment arrangement if balance in full payments are not immediately available. Our team of experts handling these types of accounts is cognizant of the need to treat your customers with respect, while firmly pursuing them for payment. Especially, in the credit card industry we acknowledge your struggles with retention, and as such conduct ourselves as an extension of your marketing team to assist in the retention of your customers.
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