We Deliver. Period.
You have heard it and you have seen it time and time again: Team. Training. Technology. The aspects of business everyone claims to have, but very few can prove. In today’s world, saying you are the best in all three is not enough. You need concrete proof that your business is strong, growing, capable of exceeding your needs, and committed to performance excellence.
Introducing KCA Financial Services, Inc. Founded in 1956, KCA has focused on debt collection services and portfolio purchasing, reducing client’s administrative burden, accelerating cash flow, and cutting losses by achieving higher than industry standard recovery rates.
Striving for Excellence – Leadership
The commitments we make to our partners on success have been reinforced time and again as we continue to expand our services to meet the changing needs of all of our clients. In addition to our A/R management training, outsourcing, and consulting services, our suite of services and expertise include:
- Account Segmentation and Prioritization
- Account Work Flow Segmentation
- Best Practice and Operational Reviews
- Win Back Strategies
The message is clear: to differentiate ourselves we must continuously expand and customize the services we offer to our clients in a way that positively affects the bottom line. It begins with motivated leaders who are eager to deliver success.
David Widrick
President/Owner
As President and CEO of KCA Financial Services, Inc., David has been the driving force behind the company’s success since establishing ownership in 1963. Highly respected amongst his peers, David has contributed to the growth of the industry by taking an active role within ACA International. For his contributions, David received the distinction of Fellow in the International Association of Certified Collectors.
Steven Gayheart
Vice President/Director of Operations
Steve exemplifies the meaning of working your way to the top. His career began as a highly successful Collector for four years before quickly ascending to Collection supervisor, General Manager and now Vice President and Director of Operations.
Steve has been instrumental in forging a management team that includes key players from competitors specializing in communications, bankcard, retail, and healthcare accounts receivable. His knowledge of the industry and his competitive edge make him a valuable asset in growing partnerships.
Margaret Fitch
Vice President/Business Development
Marge has more than 20 years experience in the collection industry. She has a strong background in financial services, utility, government, commercial and special project development. Marge is responsible for new client development as well as key client project management.
Marge is a graduate of Dominican University in River Forest, Illinois. She has served as a guest speaker for the NACM on international debt and has been quoted in the Wall Street Journal and Corporate Platinum Ventures, an American Express business publication.
Rick Rider
Vice President of Business Development
Credible. Reliable. In the best interest of the client. Words clients use to describe Rick Rider. Rick has an impeccable record of solidifying relationships through trust, open communication and a lot of hard work.
His successes include landing and working with major regional and national companies from various industries. Rick has also paved the way for management teams to utilize tools such as business scorecards to place accountability for the organization at all levels.
David McCullough
Vice President of Business Development
In 2006, David McCullough, along with his 15 years of sales and marketing experience, joined the KCA Management Team. David’s ability to connect with people and his true concern for others will be a tremendous asset to our organization.
David’s experience in the collection agency industry will allow him to focus his sales efforts in the healthcare sectors throughout the Midwest. As a result of his healthcare experience, David has become involved in several healthcare associations including the Indiana Pressler, Kentucky, and Southwestern Ohio Chapters of HFMA as well as MGMA, and AAHAM.
David is truly committed to providing positive solutions for his clients. This commitment is the primary reason he has become a vital part of the KCA Team.
Gearld Kapp
Collections Manager
As a key member of our management team, Gearld is responsible for the daily coordination of collection activities as they relate to both client expectations and corporate mandates. His primary job, customizing the collection process from step A through Z to increase recovery rates faster.
Prior to joining KCA, Gerald was employed by Allied Interstate (formerly Coldata). He played an integral role in fostering relations with communications clients for over 14 years.
Peggy Long
Client Services Manager
True to the meaning of client services, Peggy ensures your questions are answered immediately and proactively identifies areas of opportunity that will positively affect your bottom line.
Peggy started her career at KCA as a collector and quickly advanced into the Collections Supervisor position and is now in her current Client Services Manager role.
Carrie Keizer
Human Resources Manager
Carrie oversees all aspects of the Human Resources Department and believes in providing excellent customer service to the employees. She has a record of success in program development and inventive problem solving.
Her experience in the Human Resources field has been with financial institutions and includes benefits, payroll, staffing, and training.