Whether you place large volumes of accounts or smaller segmented portions of your portfolio with us in order to maximize your recovery results, as a valued client of KCA Financial Services, you will benefit from our streamlined processes that equal unparalleled service and unmatched collections.

At KCA Financial we continually recruit only the top-notch candidates within the collection and related industries to join our team. Human resources work closely with our training department and collection managers to constantly fine-tune our hiring requirements. More importantly though, is the close attention to detail that we pay during our training program to ensure that our staff members are not only experts on the laws applicable to collections and telephone techniques, but become well rounded goal oriented individuals. On going training and professional development of each employee is a critical component in our success model.

In addition to the invaluable commitment to training and development of our employees is our dedication to providing them with the tools necessary to complete their tasks effectively and efficiently. We operate on a fully automated collection system integrated with a state of the art predictive dialer. Many of our processes relating to receipt and transmission of information with our customers as well as with debtors occur electronically. At KCA Financial we are constantly evaluating new technologies that may assist us in making business-to-business transactions more seamless.

Many of our prospective clients ask us, What distinguishes you from other agencies? Some say, oh, you are all the same Inevitably, creditors consider this when evaluating and selecting agencies. At KCA Financial, we feel that being a mid-sized, independently owned agency, committed to producing the highest recovery results and customer satisfaction with the wherewithal to support continued well managed growth sets us apart from the rest.